Refund policy

Refund Policy

PRESETS:

Due to the digital nature of the presets, all sales are final, but if you are not happy with the outcome, feel free to email me your photo (hello@destinationchaser.com) so I can edit it and show how you can use the presets to your full potential. :)

UPDATE 1.11 2023: We are now offering a money back guarantee if the presets do not look as you wished after you tried them out on your photos, we guarantee to give you a full refund!

 

TOURS, TRAVELS, and ADVENTURES (group and independent):

General Group Adventures: Refunds are available (minus the stated deposit) up to 30 days before the trip for any given reason. 30 days prior to the trip the amount is due in full, and all payments (paid or outstanding) are non-refundable, nor transferable. Should you cancel within a 30-day timeframe before the trip start, we will try our best to convert the amount paid by the client into a voucher to be used on a future date.

For Raja Ampat, Rwanda, Uganda, and Antarctica, their own respective cancellation policies apply: deposits and permits are completely non-refundable, and the full trip cost is due, and non-refundable, 3 months before the trip start.

All guests must have a comprehensive travel and medical insurance to cover cancellation, postponement, injury, illness and medical services (including repatriation), activity, personal baggage and money. 

Due to unpredictable situations such as the pandemic, everything (including activities and dates of the trips) is subject to change, however, unlikely.

Destination Chaser FZE and its entire team promise to always commit to providing the best possible service to their customers.

 

Thank you for choosing us!

All my best,

Andrea 

CEO & Founder of Destination Chaser FZE

hello@destinationchaser.com

+971 056 472 9939